Grievance redressal

Under the Information Technology Rules, 2021, Kasba has appointed a grievance officer based in India. If you believe a Kasba story breaches our Code of Ethics, please contact them.

Grievance officer

• Name: [Grievance officer’s full name]
• Email: admin@kasba.co.in
• Address: [Postal address, India]

Process and timelines

1. Email the story link, the reason for your complaint, and your name and contact details.
2. We acknowledge the complaint within 24 hours.
3. We decide on it and tell you within 15 days.
4. If you are not satisfied, you may appeal to the self-regulating body Kasba is a member of: [Self-regulating body name and contact].

For ordinary errors, see our Corrections policy.